Privacy policy

Privacy Policy – House of Aarambh
Last updated: 30 October 2026

At House of Aarambh, we value the trust you place in us when you shop with us. This policy explains what personal information we collect, how we use it, and the choices you have. We handle your information carefully and in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

1. Our commitment
We want every interaction with House of Aarambh to be safe and trustworthy. We do not sell or rent your personal information, such as your name, email address, phone number or address, and we never share it with other companies for their own marketing. If we have something we think you’ll value, we’ll contact you ourselves using the details you’ve given us.

2. Information we collect and why
We collect information you give us when you place an order, create an account, sign up for our emails or contact us. This includes your name, contact details, delivery address and order history. We also collect some information automatically when you browse, such as your device, browser and the pages you visit. We use this information to:

  • Process and deliver your orders, including payment, shipping, returns and exchanges.
  • Support you, when you have questions or need help with an order.
  • Run and protect our website, keeping it secure, working smoothly and performing well.
  • Improve your experience, by making our store easier to use and more relevant to you.
  • Keep in touch, sending new arrivals, offers and spiritual wellness content, but only with your consent. You can unsubscribe at any time.

3. Who we share information with
We share only what’s needed with trusted service providers who help us run our business. They include our e-commerce platform (Shopify), payment processors, delivery and courier partners, and email services. They may use your information only to provide their service to us.

4. Cookies and advertising
Our website uses cookies and similar technologies to keep your cart working and to understand how visitors use our store. We also use advertising tools, including the Meta pixel, to measure how well our ads on Facebook and Instagram work and to show relevant ads to people who have visited our store. You can manage cookies through your browser settings, and you can control ad preferences in your Facebook and Instagram settings.

5. Legal requirements and fraud prevention
We may disclose personal information where required by law, or where necessary to:

  • enforce our Terms & Conditions,
  • protect our legal rights,
  • prevent fraud or suspicious activity, or
  • verify identity and reduce payment risk.

6. Keeping your information safe
We use strong security practices to protect your information, and all payments are processed securely by our payment partners. No method of sending data over the internet is completely secure, however, so we cannot guarantee absolute security.

7. Your rights and choices
You can, at any time:

  • ask to see the personal information we hold about you,
  • correct or update your information,
  • ask us to delete your information, unless we must keep it for legal reasons such as tax records, or
  • withdraw your consent to marketing messages.

To make a request, contact us at HOA@gmail.com or call +91 78381 89920. We’ll respond as soon as possible, and within the time required by law.

8. Changes to this policy
We may update this policy from time to time to reflect changes in law, technology or how we operate. The latest version will always be on this page, with the date it was last updated.

Contact us
House of Aarambh
Mira Road, Mumbai, India
Email: HOA@gmail.com
Phone: +91 78381 89920